Privacy policy

PRIVACY POLICY

Last Updated: September 14, 2026

CBCreditSolutions LLC (“CBCreditSolutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how CBCreditSolutions LLC collects, uses, protects, and discloses personal information when you visit our website, use our services, purchase a product or service, submit a form, communicate with us, or otherwise interact with our business.

By accessing or using our services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Mailing address
  • Email address
  • Telephone/mobile number
  • Billing information
  • Payment confirmation information
  • Account information
  • Information submitted through forms
  • Customer service communications
  • Information necessary to provide requested services

We may also automatically collect certain technical and usage information when you visit our website, including your IP address, browser type, device information, pages visited, and interactions with our website.

2. HOW WE COLLECT INFORMATION

Information may be collected when you:

  • Visit or interact with our website
  • Submit an online form
  • Purchase a product or service
  • Create or maintain an account
  • Contact customer service
  • Call, email, or text us
  • Voluntarily opt in to receive SMS/text communications
  • Subscribe to marketing communications
  • Otherwise voluntarily provide information to us

We may also receive limited information from service providers that assist us in operating our business, processing payments, maintaining our website, communicating with customers, or providing requested services.

3. HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Provide and manage our products and services
  • Process transactions and payments
  • Respond to inquiries
  • Provide customer support
  • Communicate about an account or service
  • Send appointment, account, service, or transaction-related notifications
  • Send marketing or promotional communications when permitted and when the recipient has provided any consent required by law
  • Improve our website and services
  • Maintain the security of our systems
  • Detect or prevent fraud
  • Comply with applicable legal and regulatory obligations

We do not sell customer or lead personal information.

4. SMS/TEXT MESSAGE COMMUNICATIONS

If you voluntarily provide your mobile telephone number and consent to receive text messages from CBCreditSolutions LLC, we may use your number to send communications related to your inquiry, account, services, appointments, customer support, and, where you have provided the appropriate consent, promotional or marketing communications.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a text message. You may reply HELP for assistance.

5. MOBILE INFORMATION AND SMS OPT-IN DATA

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

CBCreditSolutions LLC does not sell, rent, or share SMS opt-in information or consent with third parties or affiliates for their own marketing or promotional purposes.

6. HOW WE DISCLOSE PERSONAL INFORMATION

CBCreditSolutions LLC does not sell customer or lead personal information.

We may disclose personal information only when reasonably necessary to operate our business or provide services requested by you, including to service providers or subcontractors performing functions on our behalf, such as:

  • Payment processing
  • Website hosting
  • Information technology and security
  • Data storage
  • Customer support
  • Communications infrastructure
  • Professional or administrative services

These service providers may access information only as necessary to perform services on our behalf and are expected to handle the information appropriately.

We may also disclose information when required by applicable law, regulation, legal process, court order, subpoena, or governmental request, or when reasonably necessary to protect the rights, property, security, or safety of CBCreditSolutions LLC, our customers, or others.

For avoidance of doubt, mobile information and text messaging originator opt-in data and consent are subject to the additional restrictions stated in the “Mobile Information and SMS Opt-In Data” section above.

7. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, and similar technologies to operate the website, remember user preferences, understand website usage, maintain security, and improve our services.

Cookies may collect information such as browser type, device information, IP address, website activity, and other technical information.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the availability or functionality of certain website features.

8. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

Customers are responsible for protecting passwords, login credentials, and other account access information.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, maintain customer accounts, fulfill transactions, comply with applicable legal and regulatory requirements, resolve disputes, enforce agreements, and support legitimate business operations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. YOUR PRIVACY RIGHTS

Depending on your state or jurisdiction, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information regarding our processing of your information
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications

Certain rights may be subject to exceptions or limitations under applicable law.

We may take reasonable steps to verify your identity before processing a privacy request.

We will not discriminate against you for exercising privacy rights provided by applicable law.

11. COMMUNICATION PREFERENCES

You may unsubscribe from promotional email communications by using the unsubscribe option provided in the applicable email.

Opting out of promotional communications does not prevent us from sending necessary transactional or service-related communications concerning an existing account, transaction, or service.

For SMS/text messages, reply STOP to opt out and HELP for assistance.

12. THIRD-PARTY WEBSITES AND LINKS

Our website may contain links to third-party websites, applications, or platforms.

CBCreditSolutions LLC is not responsible for the privacy, security, or content practices of websites or services that we do not own or control.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

13. CHILDREN'S PRIVACY

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that personal information from a child under 13 has been collected inappropriately, we will take reasonable steps to delete it as required by applicable law.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or applicable legal and regulatory requirements.

When changes are made, the revised Privacy Policy will be posted on our website and the “Last Updated” date will be updated.

We encourage users to periodically review this Privacy Policy.

15. CONTACT INFORMATION

If you have questions regarding this Privacy Policy, our privacy practices, or your personal information, please contact:

CBCreditSolutions LLC
2302 Parklake Dr Ste 513 #871
Atlanta, GA 30345 USA
Email: cbcreditsolutions2023@gmail.com OR info@cbcreditsolutions.co